LAGUIOLE WARRANTIES

Laguiole "Life time Warranties" have been used AND SOME TIME ABUSED by many Laguiole manufacturers for decades. Some of them will honor it... most of them will not unless you are able to contact them in France and if you have a lot of patience.

All Laguiole manufacturer warranties are strictly enforced by CustomCurling.com. In most cases we will act on your behalf with the manufacturer to handle your claim quickly and efficiently (see details below). Please beware that engravings are optional and will not be replaced free of charge.

Warranty support claims will only be handled on product purchased from us.

Chateau Laguiole (best warranty  in the business)

Warranty: Lifetime warranty against manufacturer defects.

Warranty support: Provided by us on all items purchased from us

What is covered: Any product failure, no questions asked. Note: Chateau Laguiole will not replace items that shows obvious signs of neglect or intentional damages.

What to expect: Most Items are replaced by us here in the US, some high end pieces such as stingray leather, mammoth ivory etc... may need to be shipped to France for repaired at the discretion of the manufacturer.

Turnaround: 2 to 20 business days. Qualifying items will be replaced by us on the manufacturers behalf. Customer is responsible for shipping related expenses.

Forge de Laguiole

Warranty: Lifetime warranty against manufacturer defects.

Warranty support: Provided by us on all items purchased from us.

What is covered: Any product failure as a result of normal use. Bent knife blades or bent corkscrew (spiral) are not covered by manufacturer warranty.

What to expect: Items will be replaced or repaired at the discretion of the manufacturer.

Turnaround: 5 to 20 business days. Qualifying items may be replaced by us on the manufacturer behalf. Item may need to be shipped to the manufacturer directly by customer. Customer is responsible for shipping related expenses.

Laguiole en Aubrac

Warranty: Lifetime warranty against manufacturer defects.

Warranty support: Provided by us on all items purchased from us.

What is covered: Any product failure as a result of normal use. Bent knife blades or bent corkscrew (spiral) are not covered by manufacturer warranty.

What to expect: Items will be replaced or repaired at the discretion of the manufacturer.

Turnaround: 5 to 20 business days. Qualifying items may be replaced by us on the manufacturer behalf. Item may need to be shipped to the manufacturer directly by customer. Customer is responsible for shipping related expenses.

Laguiole de L'Artisan

Warranty: Lifetime warranty against manufacturer defects.

Warranty support: Provided by us on all items purchased from us.

What is covered: Any product failure as a result of normal use. Bent knife blades or bent corkscrew (spiral)  are not covered by manufacturer warranty.

What to expect: Items will be replaced or repaired at the discretion of the manufacturer.

Turnaround: 20 business days. Qualifying items will be replaced or repaired by manufacturer. Item will need to be shipped to the manufacturer directly by customer. Customer is responsible for shipping related expenses.

Goyon Chazeau

Warranty: Lifetime warranty against manufacturer defects.

Warranty support: Provided by us on all items purchased from us.

What is covered: Any product failure as a result of normal use. Bent knife blades  are not covered by manufacturer warranty.

What to expect: Items will be replaced or repaired at the discretion of the manufacturer.

Turnaround: 20 business days. Qualifying items will be replaced or repaired by manufacturer. Item will need to be shipped to the manufacturer directly by customer. Customer is responsible for shipping related expenses.

LAGUIOLE WARRANTIES